Operations Manager

  • Sector: BMS
  • Contact: Yvonne Ndlovu
  • Contact Phone: 01444 414 164
  • Start Date: ASAP
  • Location: City of London
  • Salary: £65K
  • Expiry Date: 24 July 2024
  • Job Ref: YN441450
  • Contact Email: yvonnendlovu@teamresourcing.co.uk

Operations Manager – London - £65,000

A great opportunity to join a nationwide company that is one of the leading energy providers in the United Kingdom. This a great opportunity to join an innovative team within the business whose core focus is make a positive impact towards net zero.


The Operations Manager position

This role requires someone with an outstanding insight of Building Management Systems (BMS) / Energy and Heating systems. You will ensure that all works secured meet the minimum margin, safeguard people and the expectations of the business to achieve the regional targets. As you will be interacting with customers and colleagues, it is vital that you have excellent communication skills. You will be working closely with the Regional Director to achieve the district heating and energy centre targets.


Main responsibilities

·         Review and own P&L to ensure it is managed correctly and errors investigated/corrected

·         Forecast labour requirements to ensure projects, service contracts and reactive calls are resourced correctly.

·         Job ownership and sales responsibility for multiple projects/T&Ms varying in size, scope, value and delivered to the Client’s satisfaction.

·         Manage H&S responsibilities - Implement, promote and monitor company safe systems of work on assigned T&M’s / projects including CDM, production and issue of Method Statements and Risk Assessments documents.

·         Recognise the importance of company procedures and processes and adhere to these to deliver a high standard of customer service.

·         Technically support Field Engineers/Administrators to assist in resolving site and control product issues.

·         Review service engineers reports for technical content, ensuring all reports are submitted to clients within agreed company performance targets.

·         Day to day management of the service administration team.

·         Oversee and manage small works to an agreed value and to the Client’s satisfaction.

·         Ensure all customer invoices/part invoices/applications are submitted on time with all necessary information in order that payment will be secured.

·         Working with finance to ensure payments are made by the client within the terms and conditions of the contract.

·         Management of overtime and other purchases within agreed limits of responsibility.

·         Complete annual appraisals with direct reporting team and ensure in-direct appraisals are completed.

·         Carry out regular meetings to monitor performance & take a lead role in engineer development plans

·         Account Manage the internal & external contract base and support quote generation/tender process

·         Work closely with Regional Manager and sales to seek new opportunities and to bring added value to the existing client base.

·         Frequently interface and communicate with customers to assist with account development.

·         Work confidently within a pressurised environment, multi-tasking between the different operational disciplines.

What we are looking for

·         Ideally a minimum of 5 years’ experience in the BMS industry

·         Previous experience in the energy sector

·         Previous experience in a managerial position


Salary and benefits package

·         Salary is circa £65,000, depending on experience

·         Car allowance / Company car

·         25 days holiday

·         Competitive sick pay

·         Company pension scheme

·         Performance bonus scheme

·         Private healthcare

·         Employee discounts


Person profile

To be successful in this role, you will have superb communication and organisation skills and have good attention to detail.


Do you think you could be our next Operations Manager?

For more information on this fantastic opportunity that will help shape the future of Building Management Systems, please call Yvonne Ndlovu at Team BMS on 01444414164, or click “Apply now”.