New Homes Sales Consultant
My client is respected name in the new homes industry with a reputation for high-end developments with outstanding quality of design and build.
They are seeking a New Home Sales Consultant for a development of Luxury apartments close to the town centre and with great access to local amenities and transport links.
Key Responsibilities: working in A Team of 4:
Maintaining sales targets on the project in accordance targets and KPI's
· Delivering first class customer service
· To ensure compliance with Sales Department processes, procedures and reporting
· Adhere to Health and Safety standards
· Act in accordance with and representative of the company and brand
· Achieve and exceed profitable sales targets by excelling in selling skills, demonstrating high levels of essential knowledge to perform in the role, delivering exceptional service and behaviour to all customers.
· Demonstrate the highest level of professionalism at all times and with everyone you comes into contact with
· Manage the sales office and all surrounding areas, show/view homes and all facilities for customers to the highest standard.
· Create and maintain rewarding relationships with all customers; face to face, on the phone, by email
· Provide exceptional customer service to all you come into contact with
· Proactively manage every customer so each customer is more than very satisfied with the service they receive
· Represent the brand to the highest professional standards of business at all times by setting and upholding the highest standards of presentation in all a customer sees, hears and feels
Skills Knowledge and Expertise
· Ideally you will have experience of similar residential schemes.
· IT literate with using Microsoft office, Outlook, Excel.
· Comfortable with conducting virtual appointments for the development via Zoom and alternative applications.
Person Specification
Proactive, self-driven, results-oriented with a positive outlook
· Keen to deliver exceptional customer service
· Team player
· Empathic communicator, able to see things from the other person's point of view
· Well-presented
On offer is a basic annual salary of £28k to £30k with an OTE circa £54k.
Working week will include some weekends with days off during the week (1 weekend off in 4).