My client is a leading national new homes builder with developments across England known for innovation in design and construction. They now have a great opportunity for Sales Consultant to join their team at a fantastic development of 2 to 5 bedroom houses in Suffolk.
As a Sales Consultant you will be responsible for carrying out all aspects of the day to day running of the sales office in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales.
Negotiate with customers to ensure the best sales outcome for the business
Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
Flexible attitude and happy to travel to different sites as and when required.
Develop a detailed knowledge of all sites and the build progress within the specified region to ensure each customer is given every opportunity to purchase a new home
Proactively working as a member of the sales team, demonstrating effective team working skills with others.
Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
Ensure that customers are kept fully and regularly informed of the progress of their purchase.
Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company
Work with the Site teams across all hub sites to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer
Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations
Deliver high quality home demonstrations both virtually and face to face in conjunction with the build teams
Good IT skills with demonstrable knowledge of Microsoft Office tools
Excellent communication skills
The ability to work under pressure and meet sales targets
Willing to be flexible in respect of day to day duties and hours worked
Full driving license and access to a suitable vehicle.
Worked in a role where interaction with people is essential
Hard working and experience of working in a team
Adaptable and happy to be pushed out of your comfort zone
Patience and ability to remain calm under pressure
A friendly, trustworthy, and professional attitude
Good empathy and resilience
On Offer is a competitive salary package with basic circa £24k and OTE of £44k
28 days annual leave plus bank holidays, and the option to buy or sell up to 5 days per annum
Company Contributory Pension Scheme
Mileage allowance paid