A great opportunity has arisen for a New Homes Sales Negotiator to join this reputable developer, duties are as follows:
The Sales Negotiator will take ownership of the development sales , show homes and public areas conducting monthly sales excellence audits to ensure all areas are always maintained and presented to the highest standard.
Manage all customer enquiries (website, telephone, email, or walk-in) effectively and efficiently capturing details and requirement accurately on the in house system and convert to site visit or appointment.
Qualify customers, establishing moving position and timescales, needs and financial situation. Develop credible solutions securing reservations with maximising revenue and margin.
Promote and provide for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.
Secures customer reservations ensuring sales targets are met, works closely with the in house legal teams and sales admin to ensure sales progress to completion efficiently and in a timely manner.
Maximises sales of unit upgrades supporting customers throughout the selection process, processing orders, taking payment, and ensuring all Options are installed prior to completion.
Act as the key point of contact for the customer, providing a high level of customer service maximising customer recommendation scores.
Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
Regularly reviews competitors availability, pricing, specification, and marketing activity making sure that we remain competitive ensuring sales performance and targets are met.
Undertake new home inspections ensuring any issues are flagged with site management and resolved prior to move in, introduces the customer to their new home, ensure familiarisation, and ‘after care’ of those customers at defined intervals following their move-in date.
Ensure the health & safety of customers, colleagues, and other parties whilst on site in accordance with legal requirements and company policy.
Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
Benefits
Excellent benefits including additional bonus, regular commission payments, private healthcare and pension.
Requirements:
New Home Sales Negotiator experience strongly desirable. Other property sales negotiator experience will also be considered. A stable work record and evidence of sales achievements are also required. You must have a car and live within an easy commute, ie either live in Hertfordshire or North London.