We currently have a fantastic opportunity for an experienced Luxury New Home Sales Consultant to work on a premium development in the Twickenham area. The development has a mix of properties priced up to 1 million.
If you have previously worked for a UK New Build Property Developer selling houses then we want to hear from you. Senior level estate agency residential sales experience will also be considered. Shift pattern is full time 5 days days off Fridays & Saturdays. Holiday allowance 32 days per annum.
Basic salary up to 38K depending on experience OTE 60K
Evidence of UK new build property sales successes essential
As an experienced new build sales negotiator, your feedback and input will be welcomed and you will directly influence the potential success of this development by suggesting improvements to current processes, adopting new sales strategies and working closely with another sales consultant. Knowledge of the Consumer Code, NHBC and HBF as well as ability to read drawings are essential.
Duties include:
Taking ownership of the development sales , show homes and public areas conducting monthly sales excellence audits to ensure all areas are always maintained and presented to the highest standard.
Manage all customer enquiries (website, telephone, email, or walk-in) effectively and efficiently capturing details and requirement accurately via the inhouse database and convert to site visit or appointment.
Qualify customers, establishing moving position and timescales, needs and financial situation. Develop credible solutions securing reservations with maximising revenue and margin.
Promote and provide for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.
Secures customer reservations ensuring sales targets are met, works closely with the in house legal teams and sales admin to ensure sales progress to completion efficiently and in a timely manner.
Maximises sales of unit upgrades supporting customers throughout the selection process, processing orders, taking payment, and ensuring all Options are installed prior to completion.
Act as the key point of contact for the customer, providing a high level of customer service maximising customer recommendation scores.
Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
Undertake new home inspections ensuring any issues are flagged with site management and resolved prior to move in, introduces the customer to their new home, ensure familiarisation, and ‘after care’ of those customers at defined intervals following their move-in date.
Person Specification
New Home Sales ( new build ) experience ESSENTIAL
Must be able to supply working references from previous relevant work experience