We are recruiting for an Experienced Customer Service Manager.
You will work with various teams to deliver a 5* process and ensure that the Customer Journey flows smoothly; For this role you will need to have the following skills;
• Good people management skills
• Excellent written and verbal communication skills – engaging with customers, suppliers, partners
• Pro-active approach with the ability to work independently and as part of a team
• Technical knowledge and experience, preferably from trade background or with defect experience
• Strong relationship building and decision-making skills
• Problem-solving skills
• Knowledge of Standards (National Housebuilding Council, British Standards, Building Regulations) as well as an understanding of the design process
• Good understanding of the legal framework associated with purchasing a property including the most recent Consumer Code
For further details on this role including Salary and benefits, please contact Suzanne on; 0207 209 2499 or email; teamsales@teamresourcing.co.uk