A fantastic opportunity has arisen for an experienced New Home sales consultant to join a luxury developer with a niche product based in the Hertford area. You will be the sole Sales person on site selling a beautifully finished product that will appeal to downsizers.

This opportunity offers two weekends a month off and fantastic commission on each sale. The standard shift pattern the rest of the time is 5 days with 2 days off during the week. Basic salary is 30-34K per annum plus commission

Duties include

Taking ownership of the development sales , show homes and public areas conducting monthly sales excellence audits to ensure all areas are always maintained and presented to the highest standard.
Manage all customer enquiries (website, telephone, email, or walk-in) effectively and efficiently capturing details and requirement accurately via the inhouse database and convert to site visit or appointment.
Qualify customers, establishing moving position and timescales, needs and financial situation. Develop credible solutions securing reservations with maximising revenue and margin.
Secures customer reservations ensuring sales targets are met, works closely with the in house legal teams and sales admin to ensure sales progress to completion efficiently and in a timely manner.
Maximises sales of unit upgrades supporting customers throughout the selection process, processing orders, taking payment, and ensuring all Options are installed prior to completion.
Act as the key point of contact for the customer, providing a high level of customer service maximising customer recommendation scores.
Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
Undertake new home inspections ensuring any issues are flagged with site management and resolved prior to move in, introduces the customer to their new home, ensure familiarisation, and ‘after care’ of those customers at defined intervals following their move-in date.